Respect for Privacy
DATA CONTROLLER
In accordance with the General Data Protection Regulation (GDPR) No. 2016/679 of April 27, 2016, we inform you that the personal data you provide us when registering on our website www.temyris.com (hereinafter referred to as the “Website”) as well as the data provided in the context of our business relationship and/or the delivery of products purchased through the Website will be processed in a file for which the data controller is the company AURORE & PAUL, SAS with its registered office at 88 rue Saint-Lazare 60200 COMPIEGNE – FRANCE, registered with the Trade and Companies Register under number 835.253.287 (hereinafter referred to as “AURORE & PAUL”). Email: contact@temyris.com
PURPOSES
The purpose of processing personal data is the marketing of products offered on the Website, including Customer Service, order management, payments and invoicing, handling inquiries and information requests, delivering products to customers, as well as handling complaints, loyalty programs, and sales promotions.
The processing will also serve the purpose of creating statistics and profiling in order to predict elements regarding personal preferences, with the aim of providing personalized advice and improving our products and services.
The data we request from you in the purchase process and in the forms available on the Website are mandatory if they are marked with an asterisk (*) and optional if they are not. Therefore, in case of omission of any mandatory data, we may not be able to provide you with the requested services or respond to your requests. We ask you to promptly inform us of any changes to your data so that the information contained in our files is always up to date and free of errors. Furthermore, you confirm that the information and data provided are accurate, current, and truthful.
You must give us your explicit and unequivocal consent by checking the box provided for this purpose in the purchase process, in order for your data to be processed by our company for the purpose of sending you commercial offers (including electronic newsletters) about the products we market, as well as the activities and services carried out by our company. By checking this box, you also agree to receive commercial offers from our business partners offering their products or services through our Website, by postal mail, email, SMS, or any other equivalent electronic means of communication. By checking this box, you also agree that your data may be processed for segmentation and/or profiling for promotional and advertising purposes that will be tailored to your customer profile with our company’s services.
LEGAL BASIS
This processing is necessary for the performance of our respective contractual obligations in relation to purchases made on the Website and/or based on your consent. With regard to statistics and profiling, the legal basis is our legitimate interest in improving our products and services.
RECIPIENTS AND TRANSFERS
We may transfer your personal data to companies/brands within the AURORE & PAUL Group in order to fulfill our contractual or business obligations and for administrative purposes within the group, as well as for any prospecting of similar or analogous products. We inform you that the companies of the AURORE & PAUL Group are all located within the European Union (EU) or in a third country recognized as adequate by the EU, which ensures the perfect protection of your personal data.
Our company will never disclose your data to other third parties without obtaining your explicit and unequivocal consent in advance, except to fulfill our legal and regulatory obligations and to legal auxiliaries and officers of the court responsible for the collection of our debts.
In the event that you have provided your banking information (card number, expiration date, and CVV) in order to purchase products from the Website, we inform you that we will never have possession of this data, as the financial transactions are processed directly and securely by our payment partners.
RETENTION PERIOD FOR YOUR DATA
Your personal data will be kept for: (i) 10 years for any placed order, (ii) 3 years from the last order or website visit for personal data, and (iii) 6 months for data stored in users’ devices. Our company reserves the right to retain your personal data for the time necessary to fulfill these legal or regulatory obligations or to respond to a court order.
YOUR RIGHTS
At any time, you may exercise the following rights:
Withdraw your consent at any time;
Access your personal data;
Rectify your inaccurate or incomplete data;
Request the erasure of your data when, among other reasons, they are no longer necessary for the purposes for which they were collected;
Request our company to limit the processing of your data when the conditions provided by law are met;
Object to the processing of your data;
Request the portability of your data;
Unsubscribe at any time by clicking on the link provided in the received communications.
You can exercise your rights as follows, by indicating your name, first name, telephone number, and a photocopy of your identity document:
Send a written letter to Customer Service at AURORE & PAUL – 88 rue Saint-Lazare – 60200 Compiègne;
Send an email to: contact@temyris.com.
Furthermore, if you believe that we are not respecting your rights provided by the regulation on the protection of personal data, you can file a complaint with the National Commission for Data Protection and Liberties (CNIL) www.cnil.fr.
SECURITY OF PROCESSING
We inform you that our company will process your personal data at all times in a confidential manner and has implemented appropriate technical and organizational measures according to the nature of the data processed and the risks to which they are exposed, in order to guarantee the security of your data, including protection against unauthorized or unlawful processing, as well as against accidental loss, destruction, or damage.
WHAT ARE COOKIES ? HOW TO DELETE THEM ?
In order to improve the service we provide and to save you from having to identify yourself on our site every time you visit, we use cookies. A cookie is a computer file stored on the hard drive of your computer, allowing us to recognize you without time limitation. You have the option to delete these cookies at any time by disabling their use in your browser.
HOW TO UNSUBSCRIBE FROM THE NEWSLETTER ?
You can unsubscribe from the TEMYRIS newsletter with a simple click on the link provided at the bottom of the page in the last newsletter you received, or by contacting our Customer Service via email: contact@temyris.com.
